PRIVACY POLICY

Sigma Transport Holdings and Affiliated Companies

Last Updated: November 2, 2026
Effective Date: 11/2/2026

Introduction

Sigma Transport Holdings and its affiliated and subsidiary companies (collectively referred to as “Sigma,” “Sigma Companies,” “Company,” “we,” “us,” or “our”) are committed to respecting individual privacy and protecting the personal information entrusted to us.

This Privacy Policy describes the categories of personal information we collect, the sources from which that information is obtained, the purposes for which it is processed, the circumstances in which it may be disclosed, and the measures we use to protect it. It also explains the privacy rights available to individuals under applicable laws.

This Privacy Policy applies to the following entities:

• Sigma Transport Holdings
• Sigma Transport
• Sigma Transport-BING
• Sigma Transport-Lehi
• Sigma Continental
• Sigma Fleet Services

This Policy applies to personal information processed in connection with our transportation, logistics, final-mile delivery, fleet maintenance, fleet management, recruiting, employment, and related business activities.

It covers information collected through our corporate websites, recruitment and employment platforms, mobile applications, employee portals, fleet management systems, electronic communications, third-party service providers, and offline business operations.

Our primary operations are based in the United States. The scope of privacy rights and protections may vary depending on an individual's state or country of residence, the particular Sigma entity involved, and the nature of the business relationship.

Privacy Contact Information

Sigma Transport Holdings
Attn: Privacy and Data Protection
PO Box 90039
Pittsburgh, PA 15224

Email: drivers@sigmatransport.com
Telephone: 412-924-8500

1. Scope and Application

1.1 Individuals Covered

This Privacy Policy applies, as appropriate, to:

• Visitors to Sigma-owned websites and online services.
• Individuals contacting Sigma about its services.
• Customers, prospective customers, vendors, and commercial partners.
• Job applicants, prospective employees, and recruiting candidates.
• Current and former employees.
• Commercial and noncommercial vehicle drivers.
• Independent contractors, owner-operators, and other authorized service providers.
• Individuals using Sigma mobile applications or employee self-service portals.
• Individuals interacting with Sigma through SMS, email, telephone, or electronic messaging.
• Visitors to Sigma facilities and individuals whose information is collected in connection with transportation, delivery, or maintenance operations.

Different categories of individuals may be subject to additional notices, authorizations, agreements, or statutory disclosures.

1.2 Websites and Electronic Systems

This Policy applies to the Sigma-operated websites, applications, and electronic systems that display or reference it, including, where applicable:

• www.sigmatransport.com
• www.sigmacontinental.com
• Sigma recruiting and applicant portals.
• Sigma employee and driver self-service platforms.
• Sigma fleet management and vehicle inspection applications.
• Sigma-maintained electronic forms and online communication systems.

It also applies to other websites, mobile applications, and electronic platforms that Sigma may introduce and expressly bring within the scope of this Policy.

1.3 Separate Corporate Entities

Each Sigma subsidiary may be a separate legal employer, contracting party, or operating entity.

Sigma Transport Holdings may provide centralized administrative, technology, recruiting, compliance, accounting, or management services to affiliated companies.

Personal information may be processed within shared administrative systems when reasonably necessary for authorized business functions. Information is not made available to all affiliated companies or personnel merely because those entities operate under common ownership.

Access may be restricted according to the individual's employing entity, the business purpose for which information is required, applicable law, and authorized user permissions.

1.4 Other Applicable Notices

Certain activities require additional disclosures or authorizations, including employment background investigations, motor vehicle record requests, drug and alcohol testing, medical examinations, electronic monitoring, and electronic communications.

When a separate disclosure, consent form, authorization, contract, or legal requirement applies, that document will supplement this Policy. Where applicable law requires a separate authorization or imposes more stringent protections, this Policy does not replace those requirements.

2. Definitions of Personal Information

2.1 Personal Information

“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an identified or identifiable individual, household, or device.

Examples include a person's name, telephone number, email address, mailing address, government-issued identification number, employment records, and certain device identifiers.

Information may qualify as personal information even when it does not independently identify a person, if it can reasonably be combined with other available information to identify that person.

2.2 Sensitive Personal Information

“Sensitive Personal Information” may include, depending on applicable law:

• Social Security numbers and other government identification numbers.
• Driver's license, commercial driver's license, passport, or identification card numbers.
• Financial account information and authentication credentials.
• Precise geolocation information.
• Certain medical, disability, and health-related information.
• Drug and alcohol testing records.
• Racial or ethnic origin and other legally protected demographic characteristics.
• Citizenship and immigration-related information.
• Biometric information used to identify an individual.
• Contents of certain private communications.
• Other information classified as sensitive under applicable privacy legislation.

Sigma may collect sensitive personal information when reasonably necessary for employment, identity verification, regulatory compliance, transportation safety, or other lawful business purposes.

Sigma does not necessarily collect every category of sensitive information listed above.

2.3 Deidentified and Aggregated Information

Information that has been reasonably deidentified or aggregated so that it cannot reasonably identify a particular individual may be used for statistical reporting, business analysis, operational improvement, and other lawful purposes.

When required by applicable law, Sigma will maintain deidentified information in deidentified form and will not attempt to reidentify individuals except as legally permitted.

3. Categories of Personal Information Collected

The specific information Sigma collects depends on the individual's relationship with the Company and the services, employment activities, or systems involved.

3.1 Identifiers and Contact Information

Examples

• Legal name and preferred name.
• Mailing and residential addresses.
• Email address and telephone numbers.
• Date of birth.
• Employee, applicant, and driver identification numbers.
• Account names and usernames.
• Driver's license or commercial driver's license information.
• Social Security number.
• Passport or other identification document information.
• Internet Protocol address and electronic identifiers.

Sources

Individuals directly, electronic applications, employee records, government records, authorized verification services, and technology systems.

Purposes

Identity verification, recruitment, employment administration, customer service, communication, regulatory compliance, account management, and security.

3.2 Employment and Professional Information

Examples

• Current and previous employers.
• Dates of employment.
• Work history and job titles.
• Professional references.
• Employment eligibility and work authorization.
• Qualifications, endorsements, and certifications.
• Driving experience and equipment experience.
• Compensation and payroll records.
• Attendance, scheduling, and leave records.
• Performance evaluations.
• Training completion and disciplinary records.
• Hiring, promotion, transfer, and termination records.

Sources

Applicants, employees, prior employers, professional references, recruiting platforms, training providers, supervisors, and authorized screening vendors.

Purposes

Recruitment, qualification verification, employment decisions, payroll, workforce management, operational planning, and legal compliance.

3.3 Commercial Driver Qualification Information

Depending on the position, Sigma may collect:

• CDL class, endorsements, restrictions, and expiration information.
• Motor vehicle records.
• Driving violations and convictions.
• Accident and crash history.
• Prior commercial driving experience.
• Driver qualification file records.
• Road test results.
• Medical qualification status and required certifications.
• Employment verification information.
• Drug and alcohol program compliance information.
• FMCSA Drug and Alcohol Clearinghouse information when lawfully obtained.
• Driver training and safety compliance records.

This information is collected and processed to determine eligibility to operate commercial vehicles and to fulfill applicable Department of Transportation and Federal Motor Carrier Safety Administration obligations.

3.4 Financial and Payroll Information

Examples

• Bank account and direct deposit information.
• Tax withholding and employment tax information.
• Compensation and pay-rate information.
• Expense and reimbursement records.
• Payment history.
• Invoicing and billing information.
• Payment card transaction details.
• Vendor and customer account information.

This information may be processed to administer compensation, employee benefits, business payments, reimbursements, accounting, financing, and commercial transactions.

3.5 Protected Classification and Demographic Information

Where legally permitted or required, Sigma may collect certain demographic information, including information related to race, ethnicity, sex, veteran status, disability status, or other legally protected classifications.

Such information may be used for legally required reporting, equal employment opportunity administration, accommodation processes, or other lawful employment purposes.

Information provided for voluntary demographic reporting will be handled according to applicable legal requirements and will not be used as an unlawful basis for employment decisions.

3.6 Medical and Health-Related Information

Depending on the applicable position and regulatory requirements, Sigma may process:

• Medical qualification certificates and status information.
• Drug and alcohol test information.
• Occupational injury and workers' compensation records.
• Fitness-for-duty and return-to-work documentation.
• Disability accommodation requests.
• Leave certification and administration information.
• Work restrictions and safety-related medical qualifications.
• Information necessary to administer employee benefits.

Medical information is subject to applicable confidentiality, access, retention, and disclosure restrictions.

Sigma will not treat medical information obtained for employment or DOT-related purposes as unrestricted general personnel information.

3.7 Internet and Electronic Network Activity

Sigma may collect:

• IP addresses and device identifiers.
• Browser and operating system information.
• Website pages viewed.
• Application usage and interaction history.
• Login and authentication events.
• Session duration.
• Referring websites.
• Error logs and application diagnostics.
• Electronic system access and activity logs.

This information is used for system administration, security, troubleshooting, website performance, fraud prevention, and service improvement.

3.8 Geolocation and Vehicle Information

Sigma may collect location and vehicle operating information from company vehicles, authorized mobile devices, telematics systems, fleet management services, and other equipment.

Examples include:

• GPS coordinates and route history.
• Vehicle location and movement.
• Trip beginning and ending times.
• Speed and driving behavior.
• Engine and equipment operating information.
• Vehicle mileage and odometer readings.
• Vehicle inspection information.
• Fault codes and maintenance alerts.
• Electronic logging device data.
• Driving time and hours-of-service information.
• Fuel transactions associated with vehicles or drivers.

Collection through personal mobile devices depends on the device, application permissions, applicable notices, and the functions being used.

Sigma may use this information for dispatching, operational coordination, transportation safety, regulatory compliance, customer service, asset security, performance analysis, and maintenance planning.

3.9 Audio, Video, Photographic, and Electronic Records

Sigma may collect or receive:

• Vehicle-facing and road-facing camera recordings.
• Safety incident footage.
• Photographs of vehicles, equipment, facilities, and deliveries.
• Driver identification photographs.
• Uploaded employment or qualification documents.
• Electronic signatures.
• Telephone recordings where authorized and lawful.
• Electronic messages and business communications.
• Facility surveillance recordings, where deployed.

Audio or video recordings may contain information relating to vehicle occupants, employees, customers, or members of the public.

Monitoring and recording activities are subject to applicable law and any required notices or consent.

3.10 Commercial and Transaction Information

Sigma may process information concerning:

• Transportation and delivery services.
• Service requests and service history.
• Vehicle maintenance and repair transactions.
• Equipment leasing or rental arrangements.
• Customer and vendor contracts.
• Billing and payments.
• Commercial account activity.
• Communications concerning commercial transactions.

3.11 Communications Information

We may retain information associated with communications between individuals and Sigma, including:

• Email correspondence.
• Text messages.
• Messages sent through our applications.
• Support requests and responses.
• Recruiting communications.
• Interview scheduling communications.
• Message delivery and status information.
• Telephone call records.
• Electronic acknowledgments.

3.12 Inferences and Analytical Information

Sigma may derive operational or employment-related insights from information lawfully collected, such as:

• Recruiting pipeline status and qualification indicators.
• Training needs.
• Driver safety trends.
• Attendance patterns.
• Vehicle maintenance requirements.
• Operational efficiency measures.
• Candidate engagement and recruiting source effectiveness.
• Employee performance metrics.

Inferences are used for legitimate business purposes and are subject to applicable restrictions concerning employment decisions, discrimination, profiling, and automated decision-making.

4. Sources of Personal Information

Sigma may obtain information from several categories of sources.

4.1 Directly From Individuals

Examples include information submitted through:

• Employment applications.
• Recruiting questionnaires.
• Interviews.
• Contact forms.
• Driver onboarding documents.
• Employee self-service systems.
• Vehicle inspections.
• Incident and accident reports.
• Electronic signatures.
• Customer service inquiries.
• Business transactions.

4.2 Automatically Through Technology

Certain information may be collected through cookies, electronic logs, mobile applications, vehicle systems, security technologies, and other automated systems.

4.3 Employers, References, and Educational Institutions

Subject to applicable requirements, Sigma may receive verification information from previous employers, professional references, driving schools, licensing agencies, and educational institutions.

4.4 Screening and Compliance Providers

Where legally authorized, Sigma may receive information from:

• Employment screening providers.
• Consumer reporting agencies.
• Motor vehicle record providers.
• Drug and alcohol testing administrators.
• Occupational medical providers.
• DOT compliance service providers.
• Government and licensing authorities.
• Identity and document verification services.

4.5 Business Partners and Service Providers

Information may be received from transportation customers, logistics partners, payroll providers, technology vendors, insurers, recruiting platforms, and other organizations supporting Sigma's operations.

4.6 Publicly Available Sources

Sigma may review information from professional websites, public business listings, legally accessible government records, job platforms, and other publicly available sources when appropriate for a lawful business purpose.

5. How We Use Personal Information

Sigma may use personal information for the following purposes.

5.1 Recruiting and Hiring

• Receiving and processing employment applications.
• Evaluating qualifications and employment eligibility.
• Communicating with candidates.
• Scheduling interviews and assessments.
• Verifying credentials and prior employment.
• Conducting authorized background checks.
• Evaluating required driver qualifications.
• Maintaining recruiting records.
• Preparing employment offers and onboarding documentation.

5.2 Employment Administration

• Creating and maintaining personnel records.
• Administering compensation and benefits.
• Processing payroll and reimbursements.
• Managing schedules, attendance, and leave.
• Providing training and professional development.
• Evaluating performance.
• Managing workplace policies.
• Administering employee discipline and separation.
• Responding to employment-related inquiries.

5.3 Transportation and Delivery Operations

• Assigning routes and dispatch responsibilities.
• Coordinating transportation services.
• Monitoring vehicle availability.
• Supporting delivery operations.
• Processing operational records.
• Investigating service failures.
• Managing equipment and personnel.
• Supporting transportation customers.
• Evaluating operational productivity.

5.4 Fleet Management and Maintenance

• Tracking equipment inspections.
• Scheduling preventive maintenance.
• Documenting repairs and maintenance history.
• Investigating equipment deficiencies.
• Managing fleet assets.
• Processing maintenance invoices.
• Coordinating roadside assistance.
• Monitoring vehicle condition and performance.

5.5 Safety, Security, and Regulatory Compliance

• Monitoring compliance with vehicle safety requirements.
• Investigating accidents and safety incidents.
• Reviewing driving behavior and safety events.
• Managing driver qualifications.
• Maintaining required records.
• Conducting legally required testing and screening.
• Cooperating with authorized regulatory investigations.
• Protecting Company personnel, equipment, facilities, and property.

5.6 Communication and Customer Service

• Responding to inquiries.
• Sending employment or operational updates.
• Managing recruiting conversations.
• Providing account notifications.
• Coordinating appointments and services.
• Maintaining records of business communications.

5.7 Technology, Analytics, and Service Improvement

• Maintaining websites and applications.
• Diagnosing software problems.
• Detecting unauthorized access.
• Improving recruiting and workforce processes.
• Measuring operational performance.
• Developing internal reporting.
• Improving user experience.

5.8 Legal and Corporate Purposes

• Complying with applicable laws.
• Responding to lawful requests.
• Maintaining financial and tax records.
• Exercising or defending legal claims.
• Conducting audits and investigations.
• Evaluating corporate reorganizations, acquisitions, and asset transactions.

6. Recruiting, Employment Applications, and Background Screening

6.1 Applicant Information

Individuals applying for employment with a Sigma company may be asked to provide personal and professional information relevant to the position.

Applications may include employment history, driving experience, qualifications, licensing information, education, employment eligibility, regulatory disclosures, and other position-specific information.

6.2 Background Investigations

Where permitted by law, Sigma may request background screening, motor vehicle record investigations, employment verifications, and other job-related checks.

When the Fair Credit Reporting Act or another applicable law requires disclosures, authorizations, or notices, Sigma will provide those separately.

This Privacy Policy does not serve as a substitute for a legally required standalone background-check disclosure or authorization.

Where required, applicants and employees will receive applicable pre-adverse-action and adverse-action notices before or after an employment decision based on covered background screening information.

6.3 DOT and FMCSA Information

For positions subject to DOT or FMCSA requirements, Sigma may obtain and maintain information required to assess driver qualifications, verify safety history, review licensing status, and comply with applicable federal motor carrier safety regulations.

Access to protected regulatory information, including Drug and Alcohol Clearinghouse records, is limited to legally authorized purposes and required consent procedures.

6.4 Application Documents

Applicants may submit photographs or scans of driver's licenses, Social Security cards, medical certificates, passports, employment documents, and other records.

These documents may be processed through authorized document-management or extraction services to identify information, validate submissions, populate application fields, and complete qualification workflows.

Electronic document processing does not eliminate any legally required verification or authorization.

6.5 Recruiting Communications

Sigma may communicate with applicants through telephone, email, SMS, electronic messaging, and online recruiting systems.

Recruiting communications may concern application progress, interview scheduling, qualification requirements, document requests, onboarding, and hiring decisions.

Where consent is required for a communication channel or message type, Sigma will obtain that consent separately as applicable.

6.6 Candidate Evaluations and Automated Tools

Sigma may use software to organize applications, identify missing qualifications, route candidates through recruiting workflows, generate administrative notifications, and support recruiter review.

Automated tools may also assist with document extraction, matching application information, and identifying records requiring further examination.

Where legally required, Sigma will provide notices, rights, or human review concerning automated decision-making systems that materially affect individuals.

The use of administrative software does not authorize discriminatory hiring practices or waive legally required employment protections.

7. Employees, Drivers, and Workforce Monitoring

7.1 Employment Information

Sigma may maintain personnel, scheduling, training, compensation, attendance, performance, qualification, and regulatory compliance records throughout an employment relationship.

Information may continue to be retained after employment ends as required or permitted by applicable law.

7.2 Vehicle Monitoring

Vehicles operated by Sigma personnel may be equipped with technologies that collect driving, location, vehicle-performance, and safety-related information.

Depending on the equipment, these technologies may include cameras, GPS systems, electronic logging devices, engine telematics, and other fleet-management tools.

The collected information may be associated with an identifiable driver.

7.3 Safety Cameras

Where installed, vehicle camera systems may record road conditions, vehicle events, and driver or occupant activity.

Audio may also be captured where enabled and lawful.

Recordings may be reviewed for accident investigation, driver coaching, claims evaluation, safety compliance, training, and other legitimate purposes.

Sigma will provide any notices or obtain consent required by applicable recording and employee-monitoring laws.

7.4 Performance and Safety Analysis

Operational information may be used to measure safety performance, compliance, attendance, route execution, driving practices, and other job-related performance indicators.

Such information may support coaching, training, recognition, investigation, and employment decisions, subject to applicable law and Company policy.

7.5 Company Technology Systems

Use of Sigma-provided accounts, devices, applications, communication systems, and technology resources may generate access and activity records.

Sigma may review authorized business records and system activity for cybersecurity, administration, investigations, legal compliance, and other lawful purposes.

This Policy does not authorize interception of communications or device monitoring prohibited by law.

7.6 Personal Devices

Employees who voluntarily use personal devices for authorized Company applications may be subject to collection of application-related information.

The categories and timing of collection depend on the technology, requested permissions, configuration, and applicable notice.

Sigma does not obtain unrestricted access to all personal content on an employee's device merely because a Company application is installed.

8. Mobile Applications and Employee Self-Service Platforms

Sigma may operate mobile applications and web-based employee systems that support:

• Vehicle inspections.
• Equipment assignments.
• Driver communications.
• Incident and accident reporting.
• Maintenance requests.
• Fuel transactions.
• Scheduling and attendance functions.
• Leave requests.
• Employee documents.
• Training and safety notifications.
• Driver performance reporting.
• Compensation and payroll information.

These systems may process account information, employment records, activity logs, uploaded documents, photographs, device identifiers, and other information necessary for their functionality.

Certain features may request access to a device camera, photo library, location services, or notifications.

Access to device features is subject to applicable operating-system permissions and any additional legally required disclosures.

If a service requires particular permissions to function, disabling those permissions may limit that service.

Personal information may be synchronized with Sigma's authorized administrative systems and service providers.

9. Fleet Services, Vehicle Maintenance, and Commercial Transactions

Sigma Fleet Services and other applicable Sigma entities may collect information concerning vehicle owners, operators, customers, vendors, and employees.

Such information may include:

• Customer and vendor contact information.
• Equipment and vehicle identification.
• Service authorization records.
• Maintenance and repair documentation.
• Invoices and payment records.
• Appointment and service communications.
• Photographs documenting repairs or damage.
• Warranty and claims information.
• Contract and insurance documentation.

This information may be used to provide maintenance services, administer business relationships, complete transactions, manage financial records, resolve disputes, and comply with applicable obligations.

Vehicle service history may be associated with a particular vehicle or commercial customer and, in some circumstances, an identifiable individual.

10. Cookies and Online Tracking Technologies

10.1 Cookies

Cookies are small data files that websites or applications may store on a device to recognize visits, maintain sessions, remember preferences, and perform other functions.

Sigma and its authorized technology providers may use cookies and similar technologies.

10.2 Types of Cookies

Strictly Necessary Cookies

These support essential website functions, account authentication, security, and session management.

Functional Cookies

These may remember preferences, navigation settings, or selected application features.

Analytics and Performance Cookies

These may collect information about website traffic, page usage, errors, and performance.

Advertising and Marketing Cookies

Where deployed, these may help measure advertising effectiveness, understand campaign performance, or deliver advertising based on online activity.

Third-Party Cookies

Certain website features may involve cookies set or accessed by external service providers.

10.3 Pixels and Similar Technologies

Sigma may use pixels, web beacons, and similar tools to measure website interactions, evaluate communication performance, and analyze advertising effectiveness.

Some marketing emails may contain technologies that indicate whether a message was opened or a link was selected.

10.4 Cookie Controls

Individuals can manage cookies through available browser, device, or website preference controls.

Disabling certain cookies may affect the availability or functionality of website features.

Where applicable law requires consent for nonessential technologies, Sigma will provide appropriate consent mechanisms.

Where applicable law requires recognition of valid opt-out preference signals, Sigma will honor those signals as required.

10.5 Analytics and Session Monitoring

Sigma may use third-party analytics or usability services to evaluate visitor interactions.

If session recording or replay technology is used, its implementation must account for sensitive information, appropriate masking, applicable notice or consent requirements, and legal limitations on electronic monitoring.

11. SMS and Mobile Messaging Privacy Policy

11.1 Overview

Sigma may offer text messaging services to job applicants, employees, drivers, customers, and other individuals who request or authorize such communications.

These services may be provided directly by Sigma or through authorized telecommunications and messaging service providers.

11.2 SMS Programs

Subject to applicable consent requirements, Sigma messaging programs may include:

Recruiting and Employment Applications

Messages relating to application submissions, interviews, qualification requirements, recruiting communications, offers, and onboarding.

Employment and Workforce Communications

Messages relating to authorized employment administration, scheduling, operational notifications, training, and Company communications.

Driver and Operational Communications

Messages relating to dispatch, transportation operations, equipment, maintenance, safety, and service coordination.

Account and Security Communications

Messages containing verification codes, authentication notices, account alerts, and other security-related communications.

Job Opportunities and Promotional Communications

Optional messages relating to available positions, recruiting campaigns, or other promotional opportunities, where the individual has provided the required consent.

Consent to one program does not automatically authorize enrollment in unrelated messaging programs.

11.3 Consent to Receive Messages

Where required, Sigma obtains consent before sending messages.

Consent may be collected through a clearly identified website checkbox, electronic form, authorized enrollment process, or another legally sufficient method.

An optional marketing or recurring recruiting SMS checkbox will not be preselected.

Providing a telephone number alone does not automatically constitute consent to receive all categories of recurring or promotional messages.

Consent to receive optional SMS communications is not a condition of applying for employment, being hired, or purchasing goods or services.

11.4 Message Frequency

Message frequency varies according to the messaging program and the individual's activities.

Application-related messaging frequency may increase during interview scheduling, qualification screening, or onboarding.

Messages may be recurring. Sigma does not guarantee a fixed number of messages unless a specific program expressly establishes a limit.

11.5 Opt-Out — STOP

Individuals may withdraw consent to a recurring SMS program by replying STOP to the number from which the messages are received.

Sigma will process valid opt-out requests according to applicable law and messaging platform requirements.

A final confirmation message may be sent to acknowledge the opt-out.

Once an opt-out becomes effective, Sigma will not continue sending messages under the affected program unless a new legally sufficient authorization is obtained.

If Sigma operates separate messaging programs, an opt-out may apply to the specific program or sender associated with the request. Individuals may contact Sigma to request assistance with broader communication preferences.

11.6 Assistance — HELP

For assistance with SMS communications, reply HELP to the number sending the message.

Individuals may also contact:

Sigma Transport Holdings
Email: drivers@sigmatransport.com
Telephone: 412-924-8500

11.7 Messaging Costs

Message and data rates may apply.

Any charges imposed by a mobile service provider are governed by the individual's agreement with that provider.

Sigma does not control mobile carrier rates.

11.8 Mobile Information and SMS Consent Privacy

Sigma does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for their independent marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from any disclosures of personal information for third-party advertising, promotional marketing, or lead-generation purposes described elsewhere in this Policy.

Sigma may disclose information to authorized messaging platforms, telecommunications carriers, aggregators, and service providers solely as reasonably necessary to deliver messages, manage consent, maintain records, support communication services, and comply with applicable law.

These service providers are not authorized by Sigma to use messaging consent records for their own independent promotional campaigns.

11.9 Information Collected Through Messaging

Sigma may collect and maintain:

• Mobile phone number.
• Messaging program enrollment.
• Date and time of consent.
• Method and source of consent.
• Consent language presented at enrollment.
• Message content.
• Message delivery status.
• Responses and communication history.
• Opt-out requests.
• Technical records needed for compliance and troubleshooting.

These records may be used to manage communications, document consent, comply with messaging requirements, resolve disputes, and investigate unauthorized messaging.

11.10 Changes in Telephone Number

Individuals should notify Sigma if their telephone number changes or if they are no longer authorized to receive messages at a registered number.

Sigma may use reasonable procedures to identify reassigned or invalid telephone numbers and update messaging records.

11.11 Message Delivery and Security

Text messages may be transmitted across telecommunications networks not controlled by Sigma.

SMS is not necessarily an encrypted or confidential communication channel.

Recipients should avoid submitting Social Security numbers, account passwords, medical records, or other highly sensitive information through ordinary text messages unless specifically directed to an approved secure process.

Mobile carriers are not responsible for delayed or undelivered messages.

11.12 Withdrawal of Consent

Withdrawing consent for optional messaging will not automatically terminate an employment application, employment relationship, or other business relationship.

Sigma may communicate through another lawful and appropriate channel when necessary.

Withdrawal of optional SMS consent does not eliminate communications separately authorized or required by applicable law.

12. Email and Electronic Communications

Sigma may communicate through email for recruiting, business services, employment administration, account security, operational notifications, and other legitimate purposes.

Recipients of optional promotional emails may unsubscribe using the instructions provided in those communications or by contacting drivers@sigmatransport.com.

Unsubscribing from promotional emails may not prevent legally required, transactional, operational, employment-related, or security communications.

Sigma may maintain communication records to document business transactions, employment matters, and compliance requirements.

13. Disclosure of Personal Information

Sigma may disclose personal information when reasonably necessary for legitimate business activities or as permitted or required by applicable law.

13.1 Affiliated Sigma Companies

Personal information may be shared among Sigma Companies to support centralized administration, authorized recruiting activities, workforce management, safety oversight, accounting, technology infrastructure, and other legitimate corporate functions.

Access to employment and sensitive records may be limited by entity, role, and business necessity.

13.2 Human Resources and Payroll Providers

Information may be disclosed to providers supporting payroll, benefits, employee administration, tax reporting, employment records, and related services.

13.3 Recruiting and Background Screening Providers

Information may be disclosed to recruiting platforms, verification providers, background screening agencies, medical qualification administrators, and other authorized personnel-screening services.

Such disclosures remain subject to applicable consent, confidentiality, and legal requirements.

13.4 Transportation and Logistics Partners

Sigma may disclose operational information to transportation customers, logistics partners, and related parties when necessary to provide services, verify delivery performance, coordinate transportation, or satisfy contractual obligations.

This may include relevant shipment, vehicle, route, or service information.

13.5 Fleet and Safety Technology Providers

Information may be disclosed to authorized providers of vehicle telematics, electronic logging, camera systems, equipment maintenance software, and other fleet technologies.

13.6 Information Technology Providers

Sigma may disclose information to authorized providers of hosting, cloud infrastructure, electronic storage, cybersecurity, document processing, software development, and system support services.

13.7 Financial, Insurance, and Professional Services

Information may be disclosed to financial institutions, insurance carriers, claims administrators, auditors, accountants, attorneys, and other professional advisers when appropriate for the services they provide.

13.8 Government and Regulatory Authorities

Personal information may be disclosed where required or legally permitted in response to:

• Court orders and subpoenas.
• Regulatory inspections.
• Government investigations.
• Transportation safety requirements.
• Tax and employment reporting.
• Lawful requests from government authorities.
• Other applicable legal obligations.

13.9 Corporate Transactions

Personal information may be evaluated or transferred in connection with a merger, acquisition, financing, reorganization, asset sale, business sale, or similar transaction, subject to applicable legal requirements.

13.10 Protection of Rights and Safety

Sigma may disclose information when reasonably necessary and legally permitted to investigate misconduct, prevent fraud, protect individuals, preserve evidence, enforce legal rights, or address threats to safety.

14. Selling, Sharing, and Targeted Advertising

Privacy laws may distinguish between the disclosure of personal information to a service provider and the sale or sharing of information for other purposes.

A disclosure may qualify as a “sale” under certain state laws even when no money is exchanged.

Likewise, disclosure of identifiers or website activity to an advertising network for cross-context behavioral advertising may constitute “sharing” under California law.

Sigma's authorized disclosure of information to a service provider for a contracted business function does not necessarily constitute a sale.

Sigma will evaluate its advertising, analytics, data-sharing, and affiliated-company practices under applicable law.

Where Sigma engages in processing that legally qualifies as a sale, targeted advertising, or cross-context behavioral advertising and an opt-out right applies, Sigma will provide the required method to exercise that right.

SMS opt-in information and consent are not shared with third parties or affiliates for their independent marketing or promotional purposes, regardless of the other disclosures described in this section.

15. Third-Party Websites and Services

Sigma's websites and applications may contain links to third-party services, including recruiting platforms, social media services, payment systems, and other business tools.

Third-party operators may independently collect or process personal information under their own policies.

When individuals leave a Sigma-controlled website or choose to interact directly with a third-party service, the third party's applicable policies may govern its collection and use of information.

Sigma does not control the independent privacy practices of unaffiliated third parties.

16. Information Security

Sigma maintains or implements administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, and disclosure.

Depending on the system and information involved, safeguards may include:

• User authentication.
• Role-based access controls.
• Restrictions on access to sensitive information.
• Encryption where appropriate.
• System and security monitoring.
• Backup and recovery procedures.
• Access logging and audit records.
• Vendor security review.
• Secure software configuration.
• Employee confidentiality and security requirements.
• Procedures for addressing suspected security incidents.

Sensitive employment, financial, medical, and regulatory information may require additional protections.

No information system or electronic transmission method can be guaranteed to be completely secure.

Sigma will evaluate and respond to suspected data security incidents according to applicable legal obligations and its established response procedures.

Where a security event triggers a legal notification obligation, Sigma will provide applicable notices as required.

17. Personal Information Retention

Sigma retains personal information for periods reasonably necessary to fulfill the purposes described in this Policy and to comply with applicable contractual, regulatory, and legal requirements.

Retention periods may depend on:

• The category of information.
• The individual's relationship with Sigma.
• The applicable operating entity.
• Federal and state retention requirements.
• Employment and transportation regulations.
• Business and accounting obligations.
• Legal claims or investigations.
• Security and audit requirements.

17.1 Applicant Records

Application and screening records may be maintained to document hiring processes, satisfy recordkeeping requirements, evaluate future opportunities where legally permitted, and defend employment-related claims.

17.2 Driver Qualification Records

Driver qualification records subject to federal motor carrier regulations will be retained according to applicable DOT and FMCSA requirements.

17.3 Employment Records

Personnel, payroll, tax, scheduling, and benefits information may be retained during employment and for applicable periods after separation.

17.4 Safety and Vehicle Records

Vehicle inspection, telematics, incident, camera, and safety records may be retained according to operational needs, Company retention schedules, applicable regulations, contractual requirements, and legal preservation obligations.

17.5 Communications Records

Business communications and messaging consent records may be retained for operational, compliance, recordkeeping, or dispute-resolution purposes.

17.6 Deletion and Disposal

When information is no longer reasonably necessary and no applicable obligation requires retention, Sigma may delete, anonymize, or securely dispose of it according to appropriate procedures.

Information subject to a legal hold, active investigation, or required regulatory retention may be preserved beyond ordinary retention periods.

18. Individual Privacy Rights

Individuals may have privacy rights under the laws of their state or country of residence.

Depending on applicable law and the nature of the personal information involved, these rights may include:

• Confirmation of whether personal information is processed.
• Access to personal information.
• Correction of inaccurate information.
• Deletion of eligible personal information.
• Obtaining a portable copy of information.
• Opting out of certain sales or sharing.
• Opting out of targeted advertising.
• Rights concerning certain automated decisions.
• Rights concerning sensitive personal information.
• The right to appeal certain privacy request decisions.
• Protection against unlawful discrimination or retaliation for exercising privacy rights.

Not all rights apply to every individual or every Sigma Company.

Certain information, including information subject to federal transportation safety obligations, may be exempt from particular deletion or access requirements.

18.1 Submitting a Request

Privacy requests may be submitted to:

Email: drivers@sigmatransport.com
Telephone: 412-924-8500

Individuals should identify the nature of their request and provide sufficient information for Sigma to identify the records involved.

Sensitive documents should not be sent through unsecured communications unless Sigma specifically requests them through an appropriate process.

18.2 Identity Verification

Sigma may take reasonable steps to verify the identity and authority of an individual making a privacy request.

Verification requirements may vary based on the nature of the request, the sensitivity of the information, and applicable law.

Sigma will not request unnecessary personal information solely to process a privacy request.

18.3 Authorized Representatives

Where permitted by law, an individual may designate an authorized agent to submit a request.

Sigma may request evidence of authorization and may separately verify the identity of the individual whose information is involved.

18.4 Response Periods

Sigma will respond to valid requests within the periods required by applicable law.

Extensions may be used where permitted, and individuals will receive any notices required by applicable law.

18.5 Requests That Cannot Be Fulfilled

Sigma may decline or partially fulfill a request where permitted or required by law, including when information must be preserved for regulatory compliance, legal obligations, fraud prevention, security, or other recognized exceptions.

Where required, Sigma will explain the reason for denying a request and provide available appeal information.

18.6 Non-Discrimination and Non-Retaliation

Sigma will not unlawfully discriminate or retaliate against an individual for exercising applicable privacy rights.

19. California Privacy Notice

This section applies where Sigma is subject to the California Consumer Privacy Act, as amended, and to personal information covered by that law.

California privacy protections may extend to consumers, employees, and job applicants.

19.1 Categories of Personal Information

Depending on the individual's relationship with Sigma, covered information may include:

• Identifiers.
• Personal records and contact information.
• Protected classification characteristics.
• Commercial information.
• Internet and electronic activity.
• Geolocation information.
• Audio, visual, and electronic information.
• Professional and employment records.
• Education information.
• Inferences.
• Sensitive personal information.

19.2 Categories of Sources

Information may originate from individuals, technology systems, recruiting platforms, service providers, prior employers, government agencies, commercial partners, and other lawful sources described in this Policy.

19.3 Collection and Disclosure Purposes

The principal purposes include recruitment, employment, payroll, transportation operations, fleet management, safety, security, service delivery, regulatory compliance, analytics, and internal administration.

19.4 California Rights

Subject to applicable exceptions and eligibility requirements, California residents may have rights to:

• Know and access covered personal information.
• Request correction.
• Request deletion.
• Request information about sales and sharing.
• Opt out of applicable sales or sharing.
• Limit certain uses and disclosures of sensitive personal information where the statutory right applies.
• Exercise rights regarding covered automated decision-making technologies, where applicable.
• Receive equal treatment when exercising protected privacy rights.

19.5 Sensitive Personal Information

Sigma may process sensitive personal information for employment administration, safety, identity verification, legal compliance, payroll, and other legitimate purposes.

Where Sigma processes sensitive information in a manner that triggers a statutory right to limit its use, it will provide the required mechanism.

19.6 Employment Information

Employment records may be subject to separate federal and state laws concerning background investigations, medical information, personnel files, payroll, and workplace monitoring.

Requests involving such information will be evaluated under all applicable requirements.

19.7 Automated Decision-Making

Where California law requires notices, access rights, opt-out rights, risk assessments, or other safeguards concerning covered automated decision-making technologies, Sigma will comply with the requirements applicable to its actual systems and processing activities.

19.8 California Requests

Requests may be submitted using the contact information in Section 18.

Sigma may require identity verification consistent with applicable regulations and may rely on authorized representatives where legally permitted.

20. Privacy Rights in Other U.S. States

Residents of other states with applicable consumer privacy laws may have certain rights to access, correct, delete, or receive copies of their personal information.

Depending on the state, individuals may also have rights concerning targeted advertising, sales, profiling, and sensitive personal information.

These rights are subject to statutory applicability thresholds, exemptions, and exceptions.

Certain state consumer privacy laws exclude information processed in an employment or commercial context.

Sigma will evaluate requests according to the requirements applicable to the relevant individual and Sigma entity.

Where an applicable law provides a right to appeal a denied request, Sigma will provide an appropriate appeal procedure.

21. Nevada Privacy Notice

Nevada residents may have rights under Nevada law to direct certain covered operators not to sell covered information as specifically defined by that law.

Individuals wishing to submit a qualifying Nevada privacy request may contact drivers@sigmatransport.com.

Sigma will evaluate such requests based on whether the relevant information and activity fall within the scope of applicable Nevada law.

22. Children and Minors

Sigma's corporate websites, recruiting services, transportation operations, and employee platforms are not designed or directed toward children under 16 years of age.

Sigma does not knowingly solicit personal information from children under 13 through its public-facing websites.

Information about minors may nevertheless be collected in limited circumstances, such as legally authorized dependent benefits, emergency contact records, or other employment administration functions.

Such information is processed for the applicable lawful purpose.

If an individual believes that Sigma has improperly collected information from a child, they may contact the Company using the information in Section 26.

23. International Users and Cross-Border Processing

Sigma is based in the United States.

Information submitted through Sigma-operated systems may be stored, accessed, or processed in the United States and, where applicable, other jurisdictions in which authorized service providers operate.

Where laws governing international transfers apply, Sigma will use appropriate lawful transfer arrangements and safeguards.

Individuals outside the United States should understand that privacy and data protection laws may differ from those in their home jurisdiction.

Any additional rights imposed by applicable international privacy legislation will be addressed as required by law.

24. Third-Party Technology, Integrations, and Service Providers

Sigma may use third-party business systems for functions such as:

• Applicant tracking and recruiting.
• Electronic forms and document processing.
• Employment screening and verification.
• Payroll and benefits.
• Fleet management and vehicle telematics.
• Electronic logging.
• Vehicle camera and safety monitoring.
• Communications and messaging.
• Accounting and invoicing.
• Cloud hosting and data storage.
• Website analytics and administration.

Depending on the arrangement, these service providers may process personal information on Sigma's behalf or act as independent organizations with their own legal responsibilities.

Sigma will disclose information to service providers for appropriate business purposes, subject to applicable legal and contractual requirements.

The use of an integration does not automatically authorize one provider to disclose information to another provider or to use Sigma personnel information for unrelated purposes.

25. Changes to This Privacy Policy

Sigma reserves the right to revise this Privacy Policy to reflect changes in business operations, technology, legal requirements, or data-processing practices.

The updated Policy will be posted on the appropriate Sigma website with a revised effective date.

Where applicable law requires additional notice or consent for a material change, Sigma will provide that notice or obtain that consent.

Previous versions may be retained for administrative, compliance, or recordkeeping purposes.

26. Contact Information

Questions, complaints, requests for access, requests for correction or deletion, and other inquiries relating to this Privacy Policy may be directed to:

Sigma Transport Holdings
Attn: Privacy and Data Protection
PO Box 90039
Pittsburgh, PA 15224

Email: drivers@sigmatransport.com
Telephone: 412-924-8500

When submitting a request, please describe the issue or type of information involved so that it can be directed to the appropriate personnel or Sigma entity.

See also our Terms & Conditions.